KubeCon + CloudNativeCon Europe 2025

Platform engineering for accelerating modern, resilient cloud-native systems requires a ruthless focus on the experience of both your customers and your developers. Restrictive vendor experiences, made worse by overreliance on single-point solutions, and the isolated bash script approaches from the past introduce unacceptable compromises to performance, security, and quality for continuous operations. As the founder and CTO of Fastly, Artur Bergman has spent decades optimizing the vendors in his stack and how he uses them to build a cohesive developer toolchain for Fastly’s internal teams and customer platform teams worldwide. This talk will cover: lessons learned from testing the limits of vendor systems to meet business needs, evaluating when to build versus buy platform engineering systems from first principles, and how to apply a rigorous experience design lens when architecting platforms for team success.